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Delivery Information

Prices shown on this site do not include delivery; postage and packaging is added at checkout.

We offer a choice of:

  • Weight based shipping where all goods will be despatched by standard first class post which is normally 2-3 days delivery.
  • Flat rate shipping which is next working day delivery for orders received before 2pm.   Orders received after 2pm will be despatched on the next working day. 

Our delivery charges are as follows: 

  • Delivery is calculated by weight.  The minimum cost for postage and packing of £3.50, rising to a maximum of £12.00 excluding VAT.
  • Free delivery on all orders of £75.00 or more (excluding VAT)
We shall endeavour to despatch the goods to you as soon as possible after you place your order (subject to the order having been accepted by us as will be confirmed to you by email), normally within 2 working days or less if the goods are in stock, and in any event within 30 days beginning on the day after you place your order. If we are unable to despatch the goods within that time, we will email to let you know and give you an estimated delivery date and you will have the right to cancel your order and receive a full refund as set out in that email. 
 
As soon as the goods are delivered to you, you are responsible for them.
 
We deliver to all mainland addresses in England and Wales and are happy to arrange delivery to other more remote areas including The Islands and Scottish Highlands however, delivery to these areas will take longer and the cost of postage is likely to be higher.  If you’d like more information please contact us for details. 
 
In the unlikely event of you being dissatisfied with the items you receive, unused items may be returned and a refund of the cost (less delivery/returns charges and subject to them being returned in good order) will be credited back to the card used for payment.
 
If you receive damaged goods/incorrect items we will issue a full refund and arrange for the items to be returned.